Documented case
Incident response and training
A compromised email account: an alert to all staff, then training
Organization with sensitive data
< 1 hour
All staff received the alert in less than 1 hour. Containment was the same day, and the preliminary forensic report came in 2 days.
These times are from this case, not a response-time commitment. The client did not report any disruption to its operations.
- Situation
- The organization's corporate email was compromised.
- What we did
- We alerted all staff, contained the incident and performed the forensic analysis. Afterward, we supported the organization with its reporting obligations and trained its staff.